Cancellation Information

Right of withdrawal

Withdrawal from the contract

(1) The customer has the right to revoke this contract within seven days without giving reasons. The cancellation period is seven days from the day the contract is concluded.

(2) In order to exercise the right of withdrawal, the customer must inform us of his decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email).

refund policy

(1) Regardless of the right to withdraw from the contract, we offer a 14-day right of return. The customer can return the goods within 14 days of receipt, provided they are unused and in the original packaging.

(2) The customer bears the costs for the return.

  • Delikatessen Frankowitsch

    Stempfergasse 2, 8010 Graz

    Frankowitsch 

  • Bitki Coffee & Bowls

    Alte Poststraße 147, 8020 Graz

    Bitki 

  • Coffee Ride

    Spice up your ride!

    Ride faster with Czilli!

    Franziskanerplatz 12, 8010 Graz

    Coffee Ride 

  • Brewhouse by Anton Paar

    Weblinger-Str. 10, 8054 Graz

    Brewhouse 

  • Aging Room Graz

    Stempfergasse 3, 8010 Graz

    Aging Room 

  • Faja

    Obstmanufaktur Jantscher

    As a fruit manufacturer, FAJA not only distills pears and apples, but above all for the craft and its result: refined spirits and juices.

    You are the FAJA in my CZILLI

    Hot gift boxes available from us and Faja

    Faja